Terms of service
Overview
Welcome to Urban Style.
These Terms of Service govern your use of urbanstyleus.com and any purchases made through our website.
By visiting our website, placing an order, or using any part of our services, you agree to be bound by these Terms of Service, together with our Privacy Policy, Shipping Policy, and Return & Refund Policy.
If you do not agree with these terms, please do not use our website or services.
Products & Services
Urban Style offers women’s fashion, apparel, and related lifestyle products.
We make reasonable efforts to ensure that product descriptions, sizing information, images, colors, prices, and other details are accurate.
However:
- Colors may appear slightly different depending on your screen or device
- Measurements may vary slightly due to production methods
- Fit may vary depending on individual body shape and preferences
- Minor differences between production batches may occur
Such reasonable variations are not necessarily considered product defects.
We reserve the right to modify, discontinue, or limit the availability of any product at any time.
Sizing & Fit
Customers are responsible for reviewing the provided Size Guide before placing an order.
Sizing recommendations are provided as general guidance and cannot guarantee an identical fit for every customer.
If you are between sizes, please review the product-specific fit information before purchasing.
Pricing
All prices displayed on our website are shown in the applicable store currency unless otherwise stated.
Prices may change without prior notice.
We reserve the right to:
- Correct pricing errors
- Update product prices
- Modify promotional offers
- Cancel an order affected by an obvious pricing or technical error
If an order is canceled after payment has been processed, the applicable amount will be refunded to the original payment method.
Orders
By placing an order, you confirm that:
- The information you provide is accurate and complete
- You are authorized to use the selected payment method
- You are legally capable of entering into a purchase agreement
Receiving an order confirmation does not necessarily mean that an order has been accepted or shipped.
We reserve the right to refuse or cancel an order where reasonably necessary, including in cases involving:
- Suspected fraud
- Unauthorized payment
- Incorrect pricing
- Incorrect product information
- Inventory issues
- Technical errors
Payment
Payment must be completed using one of the payment methods available at checkout.
Your payment information may be processed by third-party payment providers such as Shopify Payments, Shop Pay, PayPal, or other supported processors.
Urban Style does not directly store complete payment card information when payments are processed through third-party providers.
Shipping & Delivery
We currently serve customers according to the shipping destinations displayed at checkout.
Where advertised, eligible U.S. orders may receive Free U.S. Shipping.
Delivery times shown on our website are estimates and are not guaranteed.
Delivery may be affected by factors outside our reasonable control, including:
- Carrier delays
- Severe weather
- Peak shopping periods
- Incorrect or incomplete shipping addresses
- Other transportation or operational disruptions
Customers are responsible for providing a complete and accurate delivery address.
For full shipping information, please refer to our Shipping Policy.
Returns & Refunds
Returns, exchanges, and refunds are subject to our Return & Refund Policy.
By placing an order, you acknowledge and agree to the conditions described in that policy.
Customers should contact us before sending any item back.
Damaged, Defective, or Incorrect Products
If you receive an item that is damaged, defective, or different from what you ordered, please contact:
Please provide your order number and clear photos or video showing the issue.
Claims are reviewed individually in accordance with our Return & Refund Policy.
Order Changes & Cancellations
If you need to change or cancel an order, please contact us as soon as possible.
We cannot guarantee that an order can be changed or canceled after processing has begun.
Once an order has shipped, it may need to be handled through our normal return process.
Product Care & Use
Customers are responsible for following any care instructions supplied with the product or displayed on our website.
Urban Style is not responsible for damage caused by:
- Improper washing or drying
- Alterations
- Misuse
- Failure to follow care instructions
- Normal wear and tear
Website Information
We aim to keep our website accurate and up to date.
However, information on the website may occasionally contain:
- Typographical errors
- Incorrect pricing
- Inaccurate descriptions
- Availability errors
- Other technical inaccuracies
We reserve the right to correct errors or update information at any time.
Intellectual Property
Unless otherwise stated, the content of urbanstyleus.com, including our website design, text, branding, graphics, and original materials, is owned by or licensed to Urban Style.
You may not reproduce, distribute, republish, commercially exploit, or use our protected content without authorization.
Third-party trademarks and content remain the property of their respective owners.
Prohibited Uses
You may not use our website or services:
- For unlawful purposes
- To commit fraud
- To interfere with website security
- To distribute malicious software
- To collect personal information unlawfully
- To violate intellectual property rights
- To attempt unauthorized access to our systems
We reserve the right to restrict access to our services in cases of misuse.
Third-Party Services
Our website may use third-party services, applications, payment providers, shipping carriers, analytics providers, or other technology partners.
Your use of certain third-party services may also be subject to their own terms and policies.
We are not responsible for services provided independently by third parties except where required by applicable law.
Limitation of Liability
To the fullest extent permitted by applicable law, Urban Style will not be liable for indirect, incidental, special, or consequential losses arising from the use of our website or products.
Nothing in these Terms is intended to exclude or restrict any consumer rights or liability that cannot legally be excluded under applicable law.
Privacy
Your use of our website is also governed by our Privacy Policy.
Please review that policy to understand how personal information may be collected, used, and protected.
Severability
If any provision of these Terms is found to be unlawful, invalid, or unenforceable, the remaining provisions will continue in effect to the extent permitted by law.
Changes to These Terms
We may update these Terms of Service from time to time.
Any updated version will become effective when published on this website unless otherwise stated.
Your continued use of the website after changes are published constitutes acceptance of the updated Terms.
Governing Law
These Terms will be governed by the laws applicable to the business entity operating Urban Style, together with any mandatory consumer protection laws that apply to the customer.
Nothing in these Terms is intended to remove rights that customers may have under applicable consumer protection law.
Contact Information
Questions about these Terms of Service can be sent to:
Urban Style
Website: urbanstyleus.com
Email: support@urbanstyleus.com